Pricing Plan Condition of Use
If you have any problem with the Pricing Plan, anytime you may let us know by the “contact us” hyperlink on the subscription webpage, we’ll reach out to you and solve your problem ASAP.
2. We may charge the subscription fee from the payment method you added on your account for Pricing Plan. At least 1 payment method must be added to your account before you using the plan. Adding the payment method to your account constitutes the authorization of the subsequent charges from your payment method.
3. You may cancel your subscription any time by visitingYour Account and adjusting your Pricing Plan settings. If you cancel thesubscription within 72 hours after the charge succeeded, we will refund yourfull subscription fee ; if you request a cancellation beyond 72 hours after thesuccessful charge, the latest subscription fee charged is not refundable(applicablefor both monthly and annually plan)
If you get your subscription through a third party, you may need to contact the third party to cancel your membership or receive any refund under its applicable policies. Pricing plan redeemed through a gift code or promotional code are not refundable.
4. UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND YOUR PRICING PLAN WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO COLLECT THE THEN-APPLICABLE SUBSCRIPTION FEE AND ANY TAXES, USING ANY ELIGIBLE PAYMENT METHOD WE HAVE ON RECORD FOR YOU.
5. If all eligible payment methods we have on file for you are declined for payment of your subscription fee, you must provide us a new eligible payment method promptly or your membership will be canceled. If you provide us with a new eligible payment method and are successfully charged after we cancelled the plan due to the charge failure, your new membership period will be based on the date of the successful charge.
6. We sometimes offer certain customers various trial or other promotional program, which are subject to these Terms except as otherwise stated in the promotional offers. Trial members may at any time (through Your Account) choose not to continue the plan at the end of the trial period.
It is beneficial to scale your business. You may download more product information, list more products to your stores, and integrate all your stores with CROV Dropshipping.
If you exceed your plan product download limit, you won't be able to download any additional products until the next subscription period starts.
If you exceed your product list limit, you will not be able to import additional products until you upgrade your plan or delete part of the products you have listed in your store.
If you exceed your plan store limit, all stores integrated with dropshipping.crov.com will be unavailable. All orders from your stores will not be synced to our website and will not be automatically fulfilled until your plan is upgraded.
When you registered CROV Dropshipping and got your account that you're under the Starter Plan.
Starter Plan is totally free and you could enjoy all programs on this plan showing you as.
And you could identify which plan you're now under "Dashboard" tab & "Pricing Plan".
Screenshot as below:
Yes. You can cancel your plan at any time in your crov back-end.
Please pay attention that you're not qualify to request refund 3 days after the subscription or cycle billing date as you tried monthly subscription, but you can get full refund within 3 days the subscription or cycle billing date.
If you tried subscribed in annually, you can cancel your subscription in your crov back-end and ask refund at any time you wanted. We will deduct subscription fee on monthly basis and patial refund you.
You can directly upgrade your plan on your CROV Dropshipping account. Please do as follow:
Step 1 Log in your CROV Dropshipping account >> click the "Pricing Plan" in the left sidebar to pricing plan page
Step 2 Choose the Basic or Premium plan & lick "Choose the Plan" button >> select a subsribe method (by monthly or annually) >> add your card info & billing address & password >> click "Start Subscription" button >> subscribe successfully
Yes, we offer a 30-day free trial basic plan and 30-day half-price premium plan.
Does this information solve your problem?
For any further help, please feel free to contact us.